For me its funny. I love Customer Rage. I thinks its hilarious how suddenly the shape of a butter portion is the most important thing in the world. And why don’t I have spare A4 paper lying around for you, or can I just plug in your IPhone and keep an eye on it in case you get a call from “Andrew”. Just to clear up a few things before we get into it though; butter tastes the same whether its a rectangle or square portion, A4 paper is not a standard waitress docket book and why didn’t you charge your phone at home?

Now I am all for great customer service and an amazing experience and leave feeling happy blah blah blah, but what about me? There are 2 people in this relationship, and I need to be happy as well. I have feelings. Granted these feelings are usually making fun of yours, but how can I change if you don’t.  Hang on, I just had a vision of all my customers coming in happy and feeling great and being really nice to me. Oh no. What will I do? I have to be nice back.Okay, everybody stop. There is something wrong with this picture. I could loose my edge, my mojo. I need you. All of you. Please don’t change. Ever.

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