Who is Little VIVO Lady?

She is the Warrior Waitress, also known as LVL. Think Basil Fawlty & Fawlty Towers meets waitress with attitude in the CBD.

Mmm, let me see. She's writing about you and all the little things that can happen when you think she's not looking.

Just when you thought it was safe to sip your decaff soy latte or enjoy your Turkish toast with "really light butter and a tiny bit of vegemite cooked to a golden but light brown almost honey colour." Seriously, think about it.

Lust & Latte is about love, hate, revenge, caffeine and the hospitality way. Little VIVO Lady is always in the right place at the right time to witness and report the antics of the CBD.

Do you know something she doesn't?

George Michael, Lust & Latte and Rude People

Its been a long day, its almost a full moon and I have been waiting patiently for George Michael at the Sydney Football Stadium. I am finally relaxing after another hectic week serving lingering lattes and catastrophic cappuccinos. People breakup over lattes and get fired over cappuccinos. Anyway that’s all for another day. Read the rest of this entry »

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Customer Rage VS Waitress Rage

For me its funny. I love Customer Rage. I thinks its hilarious how suddenly the shape of a butter portion is the most important thing in the world. And why don’t I have spare A4 paper lying around for you, or can I just plug in your IPhone and keep an eye on it in case you get a call from “Andrew”. Just to clear up a few things before we get into it though; butter tastes the same whether its a rectangle or square portion, A4 paper is not a standard waitress docket book and why didn’t you charge your phone at home? Read the rest of this entry »

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What brings out the crazy cafe customers?

I used to think it was a full moon that brought out the interesting customers, then the heat and sometimes the rain. Now I believe maybe there is something in the water. Not our water – your water at home. Since once perfectly sane people have become insane. And could someone please explain to me why they find me. Can’t there be a special place for them and once they have rectified or solved or stopped drinking the water, then they can come back. Read the rest of this entry »

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Hardly a Refund

It isn’t hard to realise why some climb the corporate ladder & others can’t even find it! Here is a snippet of a morning conversation with an example of a future CEO at our busy kiosk section:

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VIVO Rate-Your-Partner and more

As you all know, L & L is entirely made up of fiction – or is it? Of course it is. Strange things never happen here, and people never surprise me…. Nor do they participate in compromising activities in public. Well, almost never. And certainly never at VIVO. As part of our ongoing commitment to outstanding customer service, we believe it is our duty to communicate with you certain events and daily occurrences which could be of interest to our customers. So basically we’re dobbing.

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Mr Large Flat White

So, its not easy when a customer comes in all nuts. Its the same old lets take it out on the warrior waitress because lets face it she’s an easy target.

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