Posts Tagged ‘Little VIVO Lady’
A day in the life of Mr & Mrs Cranky Customer
I know I’m just a waitress. I know I don’t rock the world or rule the planet. I don’t make life threatening decisions or solve world poverty. But I can make or break your day.
I know my boss underestimates me, barely even acknowledges my existence. Except when she needs something. Just like Mr & Mrs Cranky. Hereby known as Mr Skim Flat White (SFW) and Mrs Skim Latte (SL). Lets see, where to start…. oh yeah, FIRST FREAKING THING IN THE MORNING.
Customer Rage VS Waitress Rage
For me its funny. I love Customer Rage. I thinks its hilarious how suddenly the shape of a butter portion is the most important thing in the world. And why don’t I have spare A4 paper lying around for you, or can I just plug in your IPhone and keep an eye on it in case you get a call from “Andrew”. Just to clear up a few things before we get into it though; butter tastes the same whether its a rectangle or square portion, A4 paper is not a standard waitress docket book and why didn’t you charge your phone at home? Read the rest of this entry »
Hardly a Refund
It isn’t hard to realise why some climb the corporate ladder & others can’t even find it! Here is a snippet of a morning conversation with an example of a future CEO at our busy kiosk section:
VIVO Rate-Your-Partner and more
As you all know, L & L is entirely made up of fiction – or is it? Of course it is. Strange things never happen here, and people never surprise me…. Nor do they participate in compromising activities in public. Well, almost never. And certainly never at VIVO. As part of our ongoing commitment to outstanding customer service, we believe it is our duty to communicate with you certain events and daily occurrences which could be of interest to our customers. So basically we’re dobbing.
